Privacy Policy
This Privacy Policy explains what personal data we collect, how we use it, and the choices you have. It applies to the Etihad Arena Tickets website and related services.
Reviewed:
1. Data we collect
- Account data: name, email address, and mobile number.
- Transaction data: orders, payouts, and partial payment details (we never store full card numbers).
- Usage data: device, browser, and how you interact with our pages.
2. How we use your data
We process your data to operate the marketplace, fulfil orders, prevent fraud, provide customer support, and — where you have opted in — send you marketing communications.
4. Data retention
We keep personal data only for as long as needed for the purposes described here or to meet legal and accounting obligations, after which it is deleted or anonymised.
5. Your rights
You may request access to, correction of, or deletion of your personal data, and object to certain processing. To exercise these rights, contact our support team.
6. Contacting us
For any privacy question, or to reach our data protection officer, please use our contact page.
Questions about our policies?
Our support team is happy to help in English and Arabic.